SHIPPING AND RETURNS

At Wild Little Ones we want to make your shopping experience as smooth as possible.


SHIPPING

PROCESSING TIME(S)

We know it’s important for you to get your order as quickly and efficiently as possible, so we make every effort to ship it within 1 business day. Please be advised that processing times on products may vary. For details, see individual items.

 

We do not ship on weekends or on public holidays, so any orders placed on a Friday afternoon/Saturday/Sunday will go out the following Monday.

Your order is shipped with BPost or PostNL.

BENELUX SHIPPING

Belgium : €5,95

Nederland :  €6,95

Luxemburg : 9,45
 

Standard shipping is FREE on all BENELUX orders over €75,-

WORLDWIDE SHIPPING

France, Germany, UK : 14,45

Denmark, Norway, Sweden, Slovenia : 20,45

Standard shipping for the rest of the world is €33,45

SHIPPING TIME(S)

Please be advised that Wild Little Ones is not responsible for any delays in shipping, we do however offer a proactive customer service that will contact you asap to advise when an item is delayed or out of stock.

 

VAT

All prices shown on the website for both products and delivery services are inclusive of any applicable Belgium VAT (TVAC)

Please make sure you enter your shipping address correctly as once it has been received, and your product is dispatched we cannot alter the address, and you will be charged the standard applicable postage rate for us to resend.

 

Do you have any question about shipping? Email us at hello@wildlittleones.com

 

RETURNS

 

Returns must be made within 15 days of order date.

Items must be returned new, unused and in original packaging with all tags still attached. Returns that are missing tags or that are damaged will not be processed and will not be returned to sender.

Shipping and handling charges are not refundable and we are not responsible for the cost of return shipping.

 

HOW TO PROCEED ?

  1. Send an email to hello@wildlittleones.com to notify us that you wish to return your order.
     

  2. Mention in this mail the full name of the buyer, the reference of the order and a detailed description of the product (s) you wish to return. It is also important to mention if you want a return (and therefore a refund), exchange or store credit.

To return your order send your parcel to:

Clarisse THOELEN

Avenue Molière 55,

1190 Brussels

Belgium

 

If you have any questions, do not hesitate to email us at hello@wildlittleones.com

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Contact us

+32 4 83 48 32 71

@2018 by Wild Little Ones